Nur Afiqa
Cloud & Microsoft 365 Engineer
8 years experience
Customer service portal
IT Everness Customer Service Portal
Self-service, prepaid IT care, and service desk operations for Malaysian businesses.
ABC Sdn Bhd Admin
Customer Admin
IT Everness
PREPAID CARE
8801 0000 0000 0001
Balance
240 pts
Customer workspace
IT self-service, prepaid support, and expert help for Malaysian businesses.
Resolve common issues from the DIY directory, request assisted service with points, and keep tickets, assets, and cloud support in one clean portal.
Prepaid care
Upgrade package
Ticket board
Active queue
DIY IT Help Center
Self-support directory
Service catalog
Prepaid IT services
Ticket flow
Request assisted support
Asset care
Devices and warranty watch
| Asset | User | Status | Warranty | Action |
|---|
Social media studio
Publish and schedule posts